Thank you for visiting We are committed to the right to privacy and data protection. This Privacy Notice will describe how Turner Automotive collect, hold and process your personal data, and the ways in which we will ensure your privacy is respected and your data is protected, in accordance with applicable European and local national data protection laws. This Privacy Notice is only applicable to this website. If you are visiting another website related to Turner Automotive, please consult the privacy notice on the respective website. Maintaining the security of your data is a priority at Turner Automotive, and we are committed to respecting your privacy rights. We pledge to handle your data fairly and legally at all times. Turner Automotive is also dedicated to being transparent about what data we collect about you and how we use it.

This ‘notice’ provides you with information about:
• How we use your data
• What personal information we collect and where do we store data
• Data collected by third party
• Data collected by Cookies
• How we ensure your privacy is maintained
• Links to other websites
• Your legal rights relating to your personal data
• Modification of Privacy Notice
• Contact information

How we use your data
Turner Automotive will only process your personal data where there is a legal basis for doing so, and where it is necessary to carry out the purpose for which it was collected. The legal basis for processing your personal data will depend on the purpose for which the data was collected, as described below:

Personal data may be processed if necessary for our legitimate interests in pursuing or fulfilling the following purposes:
• to respond to you regarding an enquiry you have made via our appointment booking system or contact page;
• to process and respond to enquiries regarding data privacy and your privacy rights;
• to process applications for current vacancies or job applications where appropriate;
• to process and respond to a collaboration request or any other legitimate business purposes such as data analysis, audit, improving services and expanding our business activities.

Personal data may be processed when necessary to comply with applicable laws and regulations such as:
• to comply with laws within or outside your country of residence,
• to comply with a legal process or in response to a court order to produce certain personal data.

Your personal data will only be used for the specific purpose for which is was collected, and will not be used for any other purpose without notifying you.

What personal information we collect and where do we store data
We collect the following information:
• Name
• Address
• Email address
• Telephone number
• Car registration
• Car model
• Car make

How we may share or transfer your personal data
Your personal data may be transferred to other locations in which Turner Automotive maintain facilities (including contractors, partners or agents), where there are legitimate grounds for such a transfer, such as a valid business reason. Such locations may include countries outside the European Economic Area (EEA). Turner Automotive may, in certain circumstances, share your personal data with third parties, such as parts suppliers if necessary to achieve the notified purposes, or if such third parties are assisting Turner Automotive with the processing of the appointments or data. Turner Automotive will only disclose personal data about you to a third party in the following circumstances:

• Relevant consent has been provided by you;
• Where applicable, as a result of a request by you as a data subject
• Whereby there is a legal basis for the disclosure of the data and you have been provided with suitable notice of this
• Where we are required to do so under applicable laws or as a result of a court order

Turner Automotive will never sell your information to a third party.

Use of cookies by
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The list below explains the cookies we use and why.

• _gid: Each unique visitor to the site is assigned a unique ID via the _gid cookie. In this way, subsequent visits to the site are recorded as belonging to the same (unique) visitor. This cookie lasts for 24 hours.

• _ga: Each unique visitor to the site is assigned a unique ID via the _ga cookie. In this way, subsequent visits to the site are recorded as belonging to the same (unique) visitor. This cookie lasts for 2 years.

• _gat: This is used by Google to throttle the rate of requests sent to the analytics server; this cookie does not contain or remember user data. You may refuse or disable the use of cookies by changing your internet browser settings to disable the use of cookies. Please note that a refusal to accept the use of cookies may result in the loss of useful functionality of the site; you may experience slower running times and you may not be able to access all website content.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. When you visit this website, data about your use of the website may be collected using Google Analytics. This tracking technology uses cookies to collect aggregate data about website usage and activity, such as how many users visit the website and how often. This data may be shared with a third party service provider in order to further improve our web services. No personal data can be accessed or collected via these cookies. The use of this type of technology shall comply with applicable data protection regulations and the current E-Privacy Regulation. When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor’s behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

How we ensure your privacy is maintained is created on the WordPress platform CMS which is hosted on a secure GoDaddy server. Any data collected is stored in the same server location and deleted within 5 years. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect online.

Links to other websites
Our website may contain links to easily enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Notice. You should exercise caution and look at the Privacy Notice applicable to the website in question.

Security Information
Turner Automotive maintains a number of appropriate technical security measures to safeguard your personal data from unauthorised access, use, disclosure, accidental destruction or loss. For example, where appropriate, Turner Automotive is committed to the encryption, anonymisation or pseudonymisation of personal data, and personal data will be stored securely in a designated system. We prioritise and promote the protection of personal data. While our data security measures are continually evaluated, the security of data transferred via the internet from a computer or other device cannot be guaranteed and you are encouraged to take steps to protect yourself online and against unauthorized use of your passwords, and mobile devices, as well as installing the appropriate firewall, anti-virus and anti-spyware protections for your computer.

Your legal rights relating to your personal data.
If and when we collect, hold and process your personal data, you will be afforded specific rights as a data subject. Turner Automotive will give effect to these rights in accordance with the applicable European and local national data protection laws.

Right to access and rectification:
You have the right to request a copy of the information we hold about you, as well as the right to request the correction of the personal data we hold if it is inaccurate.

Right to erasure and restriction of processing:
You have the right to request the erasure of your personal data or for the restriction of processing your personal data. These rights are limited and will apply only in certain circumstances and where no exemptions apply.

Right to data portability:
You have the right to request a copy of the personal data we hold, as well as the right to request this data be transferred to another controller. This right is subject to certain conditions and may not apply, for example, if not permitted for reasons of public interest, or is not technically feasible.

Right to object:
You have the right to object to the processing of your personal data. If the data is processed for reasons of public interest or statistical purposes, you may still object and it will be our responsibility to demonstrate the legitimacy of processing the data.

You have the right to contact or lodge a complaint with your local data protection supervisory authority.
If you would like to submit a request in relation to a data subject right, please contact us via email. We will respond to a request within 45 days.

Modification of Privacy Notice
Any changes to this Privacy Notice will be communicated at this location. We recommend you consult our Privacy Notice periodically to review any changes and to keep informed about our ongoing commitment to respecting the right to privacy and to providing the highest possible level of data protection.

Contact information
If you have any questions or comments question regarding this Privacy Notice please contact us via email, phone or in writing.

If you would like to get in touch regarding your rights as a data subject, contact us at the following address:

Turner Automotive
Ryecroft Works, Edwin Road,
Twickenham, Middlesex,